Refund policy

Return Policy

At MERAKEE, we are committed to providing high-quality furniture that meets your expectations. Please review our return policy carefully before making a purchase.

No Returns for Change of Mind

• Final Sale: All purchases are considered final. We do not accept returns or exchanges if you change your mind after the purchase. Please ensure that you are certain of your selection before placing an order.

Damaged or Defective Items

We take great care to ensure that your furniture arrives in perfect condition. However, if your item arrives damaged or defective, we are here to help:

1. Contact Us: Notify us within 48 hours of delivery if your item is damaged or defective. Email us at [your email] or call [your phone number] with your order number and photos of the damage or defect.
2. Resolution: We will arrange for a replacement, repair, or refund at no additional cost to you, depending on the situation.

Cancellations

• Before Shipping: Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible, or may be subject to a cancellation fee, depending on the progress of your order.
• After Shipping: Once your order has shipped, it cannot be canceled. Please review your order carefully before confirming your purchase.

Product Information

We encourage you to read product descriptions, view all available images, and consider measurements carefully before making a purchase. If you have any questions, please contact us before placing your order.